Email: darkcompany141@gmail.com
REFUND POLICY
Returns Eligibility
To be eligible for a return, your item must be:
- in the same condition as received
- unworn or unused
- with all original tags attached
- in its original packaging
You must also provide a receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at:
Email: dark141@gmail.com
Once your return request is reviewed and approved, we will send you:
- a return shipping label
- detailed instructions on how and where to send your package
Important:
Items sent back without prior return authorization will not be accepted.
If you have any questions regarding returns, you can always contact us at the email above.
Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon delivery.
If your item is:
- damaged
- defective
- or incorrect
Contact us as soon as possible so we can evaluate the issue and resolve it promptly.
Exchanges
The fastest way to receive a different item is to:
-
Return the original item following the return process
-
Once the return is approved, place a new order for the desired item
This ensures quicker processing and availability.
European Union – 14-Day Cooling-Off Period
If your order is shipped to an EU country, you have the legal right to cancel or return your order within 14 days, for any reason and without justification.
Returned items must:
- be in the same condition as received
- be unworn or unused
- include original tags and packaging
- include proof of purchase
Refunds
Once we receive and inspect your return, we will notify you regarding the approval status of your refund.
If approved:
- the refund will be issued to your original payment method
- refunds are processed within 20 business days
Please note that additional processing time may be required by your bank or credit card provider.
If more than 20 business days have passed since your refund was approved, please contact us at: